Privacy policy

Privacy Policy

HAL Co., Ltd. (hereinafter "the Company"), operator of the CATALIST online store, recognises the importance of personal information and handles it in accordance with the Act on the Protection of Personal Information of Japan and other applicable laws and regulations. This Privacy Policy describes what information we collect, how we use it, and the choices available to you.

1. Scope

This Policy applies to personal information obtained by the Company through this website (cvtvlist.com), our retail stores, email and other communications, and any related services (collectively "the Services").

2. Information We Collect

Information you provide
Name, postal address, telephone number, email address, date of birth, account login details, order and payment information (payment card details are processed by our payment providers and are not stored by the Company), and the contents of any enquiries you send us.

Information generated through your use of the Services
Order and purchase history, returns, customer service records, and email engagement such as opens and clicks.

Information collected automatically
IP address, device and browser type, operating system, referring pages, pages viewed, and other access logs collected through cookies and similar technologies.

3. How We Use Personal Information

  1. To process, fulfil and deliver orders, and to handle payments, returns and refunds
  2. To respond to enquiries and provide customer support
  3. To send order confirmations, shipping notices and other transactional messages
  4. To send newsletters and information about new products, events and promotions, where you have subscribed or otherwise consented (you may unsubscribe at any time)
  5. To operate, maintain and improve the website and the Services, and to analyse usage
  6. To prevent fraud and unauthorised access, and to ensure the security of the Services
  7. To comply with legal obligations

4. Cookies and Analytics

This website uses cookies and similar technologies to keep you signed in, remember your cart, understand how the site is used, and measure the effectiveness of our marketing. You can disable cookies in your browser settings, although some functions of the website may then be unavailable.

5. Sharing of Personal Information

The Company does not sell personal information. We share personal information with third parties only in the following cases:

  • With service providers acting on our behalf, including Shopify (our e-commerce platform), payment processors, shipping carriers and fulfilment partners, and email service providers, to the extent necessary to provide the Services
  • Where required by law, court order or a request from a public authority
  • Where necessary to protect the life, health or property of an individual and it is difficult to obtain your consent
  • Otherwise, with your prior consent

Some of our service providers are located outside Japan. Where personal information is transferred abroad, we take the measures required under Japanese law.

6. Security

The Company implements appropriate organisational and technical measures to protect personal information against unauthorised access, loss, alteration and leakage, and supervises its employees and contractors accordingly.

7. Your Rights

You may request disclosure, correction, addition, deletion or suspension of use of your personal information held by the Company. Please contact us using the details below. We will respond after verifying your identity, within a reasonable period and in accordance with applicable law.

8. Changes to This Policy

The Company may update this Policy from time to time. The revised Policy takes effect when it is published on this website.

9. Contact

HAL Co., Ltd. (CATALIST)
AK-4 Building 1F-B, 1-15-3 Aobadai, Meguro-ku, Tokyo 153-0042, Japan
Email: info@cvtvlist.com

Last updated: 14 September 2026